Setup Commercial Water & Sewer

General Information

To Report Water & Sewer Emergencies or Repairs (Water Breaks & Sewer Backups) call (803) 359-2434.

Before you Dig contact Palmetto Utility Protection Service (PUPS) at 811 or visit http://www.sc811.com.

Billing/Account Setup Questions Contact Contact (803) 951-4630. If no answer, please leave a voicemail and someone will return your call.

Requirements for Utility Service

Inside Town Limits Commercial Applicants
  • Complete service application
  • Photo ID of applicant on behalf of business
  • Lease agreement or closing disclosure
  • Complete process with the Business Services Department, call (803) 356-5938 with questions
Outside Town Limits Commercial Applicants
  • Complete service application (The one that is saved “Service Application Question”)
  • Complete annexation form (if new owner)
  • Photo ID of applicant on behalf of business
  • Lease agreement or closing disclosure
  • Complete sewer questionnaire
Landlord Applicants
  • Complete service application (The one that is saved “Landlord Service Application”)
  • Complete landlord property management agreement
  • Photo ID

Return all documents to customerservice@lexsc.com or the Finance Department at Town Hall at 111 Maiden Lane.

If your bill has increased due to a water leak or filling your pool, you may submit a courtesy leak adjustment request. This service is done as a courtesy and could take up to two or three billing cycles to process. You may request a courtesy leak adjustment by completing the form below. Please submit the completed form and any supporting documents to customerservice@lexsc.com.